Closing an incident
If the user is satisfied that an incident is closed, then it can be archived.
- User chooses the "close" action from the status page. Note that to close, the user must
be a registered user of lartmeister.com, because we don't want random strangers closing cases.
- The entire object is archived to some other location; a copy may optionally be sent to the user.
There could be any number of additional use cases. For instance, once there are investigatory tools
available, those could be exposed for use independent of any abuse case. For instance, a whois
query is a nice little tool to have around. Of course, there are already any number of such tools
floating around, but as it's no real trouble to provide, it would be logical to include it. But since
these "use cases" are essentially peripheral to the core functionality of the site, I'm not going to
document them here.
There are a number of system requirements entailed in these cases already. Some are already implemented;
others will need a little more work. Let's look at some of them.
Man. Looked at this way, this really shouldn't be so onerous. This document took me roughly an hour
to create, on 19 Jan 2002, bringing me to 2.5 hours on the demo project so far.
Abuse incident, user, spam category, spammer, IP, ISP, Website, and so on.
Nothing surprising here.
- Web interface
At the moment (19 Jan 2002), there is no Web interface for the repository manager or wftk. That will be
changing quite soon.
- Email client
Same story. While I can imagine that it's not going to take me too long to implement an interface which
will allow sendmail to add an object, I haven't actually done it yet. Since the repository manager has
a very functional command line, however, it really shouldn't be too involved: essentially this will be
a "submit" command with a registered on-add process. Easy.
The discovery processes will make use of several tools; it will be an interesting thing to think through
how those tools should be implemented. I suspect they'll turn out to be query adaptors. We'll see.
Copyright (c) 2002 Vivtek. Please see the licensing
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